Location: Bellville, Western Cape, ZA
Company: Capitec Bank Ltd
We’re on the lookout for energetic, self-motivated persons who share our ardour for carrier in the banking industry. To be phase of the journey, observe the steps below:
- To see what this job is about and whole a brief assessment, please click on here
- Once you have carried out the above finalize your software by way of clicking follow under
Purpose Statement
To grant administrative carrier and help to Capitec Bank’s clients; utilising product know-how to attend to enquiries and complaints bearing on to account records and card transactions.
To supply guide to all consumers making use of Capitec Bank’s Internet Banking and Mobile Banking services.
Experience
Minimum:
1 – two years inbound contact centre
Customer carrier experience
Qualifications (Minimum)
Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
n/a
Knowledge
Minimum:
Call centre approaches and procedures
Customer care and provider protocol
Skills
Communications Skills
Problem fixing skills
Telephonic / Call skills
Attention to Detail
Competencies
Achieving Personal Work Goals and Objectives
Delivering Results and Meeting Customer Expectations
Working with People
Conditions of Employment
Clear crook and savings record
Willing to work ordinary shifts or weekends or rotational standbys
- APPLY HERE
- Capitec is dedicated to range and, the place feasible, all appointments will aid the fulfillment of our employment fairness goals.